Calls answered, appointments booked and new patients onboarded without tying up the front desk.

Illustrative sample data

Clinic systemSaved

Call: Tom Reyes

Each pain, and what answers it.

- Reception juggles phone, counter and waiting room
- Lunchtime and after-hours calls go to voicemail
- Cancellations leave gaps nobody fills
AI ReceptionistBuilt to order
- Intake forms filled on paper, then retyped
Automation SprintBuilt to order
- Each new practitioner repeats the same checklist
HR Onboarding AutomationBuilt to order

How each one is answered

AI Receptionist
An agent takes calls so reception can look after people in the room.
Overflow and after-hours calls are answered and booked into your practice system.
The agent books, moves and cancels appointments, so freed slots show at once.
Automation Sprint
New enquiries are captured once, with an instant alert to staff.
HR Onboarding Automation
The pre-boarding pack, accounts and check-ins run on schedule.

AI Receptionist, on sample data.

A call at 12:40, front desk busy

Step 1 of 6

Call transcriptLive

Call from 0491 570 157

The call forwards to the agent after four rings. It says it is an AI assistant before anything else.

Booking systemSynced

Diary: first appointments, Thursday

It reads the clinic's own booking system and holds the first free slot while the call goes on.

Harbourside Physio and its caller, Tom Reyes, are fictional.Illustrative sample data

Cliniko, Nookal, Halaxy, Splose, Coreplus, HotDoc, Google Calendar, Twilio, Xero, Microsoft 365.

No endorsement implied.

Does the voice agent give clinical advice?

No. Anything clinical or urgent is transferred to your team, and emergencies are directed to emergency services.

Where are call recordings kept?

In accounts you control, and only for as long as they are needed.

Will it book into Cliniko or Halaxy?

It books, moves and cancels appointments in the booking system you already use. The exact integration is confirmed in scoping.

Regulatory context

Health information is sensitive information under Australia's Privacy Act 1988, so intake data and call recordings are stored in accounts you control and kept only as long as needed.
Voice agents do not give clinical advice. Anything clinical or urgent is transferred to your team, and emergencies are directed to emergency services.

General information, not legal advice.

Tell us how your front desk runs. We will say what a voice agent covers.