Privacy Policy

This website is operated by Kaustubh Pant, trading as Strategic AI Innovations, based in Brisbane, Australia. We handle personal information in line with the Australian Privacy Principles. For any privacy question, contact contact@strategicaiinnovations.com.

When you contact us, we only collect what you type into one of our forms, what you give us when you book a call, or what you send us directly.

• Contact form: your name, email address, company (optional) and your message.
• Sending us a task in writing (on our home page): your name, email address, company (optional) and your description of the task.
• Brisbane Founding Five application: your name, role, email address, phone number, business name and website, where the business is based, rough staff numbers, industry, a description of the job you want automated, how often it happens, which systems it involves, whether you can sign off, whether you are comfortable being named in a case study, how you heard about the program (optional), and your confirmation that you have read the terms and this note.
• Live demo (on our demo page): your email address and, if you choose, your first name. More under "Live demo" below.
• Booking a call: our booking page is run by Calendly. It collects your name, email address and any answers you give to the booking questions, and adds the call to our calendar.
• Email you send us directly, including anything you attach.

This site does not set cookies and has no advertising or cross-site tracking. The only analytics we use are described under "Website analytics" below. The Calendly booking page is a separate site, run by Calendly under its own privacy and cookie settings. Like any website, our hosting provider processes basic connection data (such as your IP address) to serve pages, and keeps technical logs that can include details of a form submission when something goes wrong.

The demo page lets you send our Speed-to-Lead engine a real enquiry from your own address. We collect your email address and, if you give it, your first name, only to send you one confirmation email and, once you open the link in it, one demo reply. The engine does not send anything else, and it does not call or text you.

The demo engine runs on Railway, stores its records in Supabase and sends its emails through Resend, as listed below. Both emails carry an unsubscribe link. We delete the demo's data (your address, your first name if you gave it, and the events of your run) within 30 days. The one exception is an unsubscribe: if you unsubscribe, we keep only your email address on a suppression list, so the opt-out stays permanent. The live timeline you see while the demo runs shows steps and timings only, never your address or the text of the reply.

We use Vercel Web Analytics and Vercel Speed Insights to see, in aggregate, how people use this site and how quickly its pages load. Neither uses cookies, tracks you across other websites or identifies you. Vercel counts a visit using a hash made from the incoming request, and discards it after 24 hours.

For each page view they record the page address, the site that referred you, your approximate location (country, region and city, worked out from your connection), your device type, operating system and browser, and, for Speed Insights, how quickly the page loaded and your network speed. Before anything is sent, we remove query details from the page address, apart from campaign tags (utm_ parameters).

We also count a few anonymous events: clicking a "Book a call" button (and which part of the page it was in), starting or sending one of our forms, playing or approving the sample agent run, picking an industry on our home page, and requesting, confirming or seeing the reply of the live demo. These events never include your name, email address or anything you type into a form. We use this only to improve the site, and Vercel processes it as our hosting provider, in the United States.

We also get in touch with businesses we think our services could help. To do that, we collect business contact details that the business or person has published, for example on the business's own website or in a public register such as ABN Lookup or a state licence register.

We only collect business details: a person's name and role, their business email address and business phone number, the business name, address and website, the web address where we found the details, and the date we found them. We also note what the business does and anything it has published that suggests we could help, and we keep a record of our emails and calls, any replies, and whether you have asked us not to contact you.

We do not buy contact lists, and we do not guess email addresses. Every email we send says who we are and how to opt out.

We use what you send only to respond to your enquiry or assess your application, to contact you about it, and, if you go on to work with us, to scope and deliver that work. When you submit a form, we also send you one confirmation email.

If we found your details ourselves, we use them only to contact you about how our services could help your business, in your business role, and to keep a record of that contact.

We do not sell or rent personal information, we do not use it to train AI models, and we do not use it for unrelated marketing without asking you first.

We use AI tools to help run the business. They can sort an enquiry or application against our published criteria, summarise it, and draft a reply. They can also research businesses that may be a good fit for our services, and draft outreach emails and call notes. So these tools can process the personal information described on this page.

People stay in charge. Kaustubh reads every enquiry and application himself and makes every decision himself. AI does not decide who gets a place or a reply. A person checks the list of businesses we plan to contact, and every message we send is written or approved by a person.

The AI tools we use with personal information are:

• Claude through Anthropic's commercial API. Under Anthropic's commercial terms, what we send is not used to train its models. Anthropic deletes it within 30 days, and keeps it longer only if it is flagged as breaching Anthropic's usage policies or the law requires it.
• Claude Code on a Claude Max subscription. Claude Code is Anthropic's AI assistant for coding and research work. This plan is covered by Anthropic's consumer terms and privacy policy, not its commercial terms, so Anthropic handles this data under its own privacy policy. We keep the plan's model training setting ("Help improve Claude") switched off, so Anthropic does not use these sessions to train its models and keeps them for 30 days (longer only if they are flagged as breaching its usage policies). We do not send Anthropic feedback or session transcripts from work that involves personal information.
• Gemini in Google Workspace, where we use it in our own email, documents and spreadsheets. It is covered by our Google Workspace agreement: Google does not use that content to train its AI models, or have people review it, without our permission.

We do not use any AI tool with model training switched on for the information described on this page.

These service providers handle your information on our behalf. We do not otherwise disclose it to anyone unless the law requires us to.

• Vercel hosts this site, runs the code that handles the forms, and provides the cookieless website analytics described above. Stored or processed in the United States.
• Resend, an email delivery service, sends your submission to our inbox and sends your confirmation email, and sends the two emails of the live demo. Stored or processed in the United States.
• Supabase, a database service, stores a copy of each submission so an enquiry is not lost if an email fails, and the records behind the live demo. Stored in Sydney, Australia.
• Railway, a hosting service, runs the demo engine that handles your request to the live demo. It has no Australian region, so it runs in the United States, Europe or Singapore.
• Google Workspace is our business email, calendar, documents and spreadsheets. It holds the emails in our inbox and our booked calls, and runs our CRM: a Google Sheet where we keep a record of each enquiry, application and business we contact, and where things are up to. Scripts we write in Google Apps Script can create email drafts in Gmail and keep that Sheet up to date. Gemini, where we use it, is part of the same service. Stored in Google's data centres, which may be outside Australia.
• Calendly runs our booking page and holds the details of calls you book. Stored in the United States.
• Notion holds our notes and project records, and can hold a record of your enquiry or application (your details, what you asked about, and where things are up to) so nothing falls through the cracks. Stored in the United States.
• n8n, a workflow automation tool, moves your submission between the services on this list, for example from our database into our CRM. It runs on our own cloud server, hosted outside Australia.
• Anthropic provides Claude, which we use through its commercial API and through Claude Code on a Claude Max subscription, as described under "How we use AI". Processed in the United States.
• Web research services may fetch public web pages for us, such as a business's own website, so that we can read them. Processed mainly in the United States.

Apart from our Supabase database in Sydney, the providers above store or process data outside Australia, mainly in the United States (and, for Railway, possibly Europe or Singapore). We choose established providers, and we limit what we send them to what we need for the purposes on this page.

Form submissions are written to our database from the server only. The database blocks public access, and access to submissions is limited to Kaustubh.

If an enquiry or application does not lead to work together, we delete it within 12 months. If you become a client, we keep what we need for the engagement and for our business and tax records, and no longer than we need it.

If we contacted your business and it does not lead to work together, we delete your details within 12 months of our last contact, apart from the short record on our do not contact list if you have opted out.

If we have contacted you and you would rather we did not, reply to any email we send asking us to stop, email contact@strategicaiinnovations.com, or tell us on a call. We will stop contacting you by email, phone and LinkedIn within 5 working days, and usually much sooner.

So that we do not contact you again, we keep your email address, phone number and business name, and the date and way you asked, on a do not contact list. We use that list for nothing else.

You can ask what information we hold about you, ask us to correct it, or ask us to delete it, at any time, by emailing contact@strategicaiinnovations.com. If we found your details ourselves, you can also ask where we found them. We will reply within 30 days.

If you are concerned about how we have handled your information, email contact@strategicaiinnovations.com first. We aim to resolve it personally and will reply within 30 days. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

If what we collect, how we use AI, or who processes it changes, we update this page first and change the date at the top.